Shipping policy

Shipping Policy

Thank you for choosing Online Bait Express for your bait needs. We are committed to providing reliable and efficient shipping services to ensure your products are delivered in a timely manner. Please read our Shipping Policy carefully to understand our shipping procedures and guidelines.

  1. Shipping Methods and Carriers: We primarily ship our products via USPS Priority Mail, which offers fast and reliable delivery within the specified timeframe. In some cases, alternative shipping methods or carriers may be used at our discretion to ensure the best delivery experience for you.

  2. Shipping Zones and Restrictions: We currently offer shipping within the United States. Please note that certain areas may have restrictions or limitations due to local regulations or logistical constraints. If your shipping address falls outside our coverage area, you will be notified during the checkout process.

  3. Processing Time: We strive to process and ship all orders within 1-2 business days of receiving the order. Please note that processing times may vary during peak seasons or promotional periods. Orders placed after 12PM PST will be processed on the following business day.

  4. Delivery Time and Estimates: Once your order has been shipped, the estimated delivery time will depend on the shipping carrier and your location. On average, you can expect delivery within 2-3 business days. Please note that these are estimates provided by the shipping carrier and are not guaranteed.

  5. Order Tracking: We provide order tracking information for all shipped orders. Once your order has been processed and shipped, you will receive an email notification with tracking details. You can track the progress of your shipment by visiting the carrier's website and entering the provided tracking number.

  6. Shipping Charges: Shipping charges are calculated based on the total weight of your order, destination, and the shipping method selected. The exact shipping cost will be displayed during the checkout process. We may offer free shipping promotions from time to time, which will be clearly indicated on our website.

  7. Address Accuracy: It is your responsibility to provide accurate and complete shipping information during the checkout process. Please double-check the accuracy of your shipping address, including the recipient's name, street address, city, state, and zip code. We are not responsible for delays or additional charges due to incorrect or incomplete addresses provided by the customer.

  8. International Shipping: At this time, we do not offer international shipping. We only ship to addresses within the United States.

  9. Delivery Issues and Lost Packages: While we strive to ensure successful and timely delivery, unforeseen circumstances may occasionally arise. If you encounter any delivery issues or if your package is lost in transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to investigate the issue and resolve it promptly.

  10. Change of Shipping Address: If you need to change the shipping address for an order that has not yet been shipped, please contact our customer support team immediately. We will make every effort to update the shipping address; however, we cannot guarantee changes after the order has been processed or shipped.

If you have any questions or require further assistance regarding our Shipping Policy, please contact our customer support team at info@onlinebaitexpress.com. We are here to help!